Gemini is regulated by the Financial Conduct Authority (Registered Number 311479) for Regulated Mortgage Contracts and Credit Agreements holding permissions related to servicing, advising and originating as well as associated insurance permissions.

The fair treatment of customers is paramount to Gemini, from the governance and strategy disseminated at committee level to the robust servicing systems, policies and procedures continually monitored and developed for case managers to meet the company’s consumer outcomes. You can be confident that your business will benefit from Gemini meeting all associated regulatory requirements.

Detailed internal auditing plans – maintained and approved by the senior management team – help monitor and control this ethos, covering regular and ad-hoc compliance checking, quality assessments, industry best practice etc. Ongoing staff training and development plans ensure that Gemini meets and exceeds the expectations of clients and industry regulators.